Responsible Gambling

LibraBet is dedicated to providing a safe and enjoyable online gambling experience. We understand that for most players, gambling is a form of entertainment. However, we also recognise that for a small number of individuals, gambling can cease to be fun and may lead to problems. Our responsible gambling policy outlines the measures we have implemented to prevent problem gambling and to support our players in maintaining control over their gaming habits. We are committed to upholding the highest standards of player protection, in accordance with the requirements of our licensing authority.

This commitment extends to ensuring our staff are trained to identify and assist players who may be experiencing difficulties. We continuously review our tools and policies to ensure they are effective and responsive to the evolving needs of our player base. Your well-being is a priority at LibraBet.

Problem gambling can manifest in various ways and may not always be immediately apparent. It is important to be aware of the potential indicators, both in yourself and in others. Recognising these signs early can be crucial for seeking help and preventing further negative consequences. Some common signs include:

• Spending more money or time on gambling than you can afford or intended.
• Feeling a need to be secretive about your gambling activities.
• Gambling to escape from problems, anxiety, or boredom.
• Chasing losses, meaning you try to win back money you have lost.
• Borrowing money or selling possessions to fund gambling.
• Neglecting responsibilities at work, school, or home due to gambling.
• Experiencing mood swings, irritability, or restlessness when not gambling.
• Having repeated unsuccessful attempts to cut down or stop gambling.
• Jeopardising or losing a significant relationship, job, or educational opportunity because of gambling.

If you identify with several of these signs, or if friends and family express concern, it may be time to consider whether your gambling habits are becoming problematic. LibraBet encourages an honest self-assessment.

Gambling should always be viewed as a form of entertainment, not a way to make money. To keep your experience positive and under control, consider the following guidelines:

• Set a budget: Decide how much money you are prepared to lose before you start playing and stick to it. Never gamble with money you cannot afford to lose.
• Set a time limit: Determine how long you will play for and ensure you stop when that time is up, regardless of wins or losses.
• Balance gambling with other activities: Ensure gambling remains one of many leisure activities and does not dominate your life.
• Avoid chasing losses: Accept that losses are part of gambling and do not try to win back money you have lost. This often leads to larger losses.
• Do not gamble under the influence: Avoid gambling when stressed, upset, or under the influence of alcohol or drugs, as this can impair your judgment.
• Understand the rules: Familiarise yourself with the rules of any game before playing to make informed decisions.

By following these principles, you can help ensure your time at LibraBet remains enjoyable and responsible.

LibraBet provides various tools to help you manage your gambling activity proactively. These tools are designed to put you in control of your spending and playing habits. You can set personal limits on your account, which will automatically restrict your activity once reached.

• Deposit Limits: You can set a maximum amount of money you are allowed to deposit into your LibraBet account over a specific period (e.g., daily, weekly, or monthly). Once this limit is reached, you will not be able to deposit further funds until the period resets.
• Loss Limits: This allows you to define the maximum amount of money you are prepared to lose within a set timeframe (e.g., daily, weekly, or monthly). If your net losses reach this amount, you will be prevented from placing further wagers until the period concludes.
• Wager Limits: You can also set a maximum total amount you wish to wager over a specific period. This helps control the overall volume of your betting activity.

These limits can be adjusted through your account settings. Any request to decrease a limit will be applied immediately. Requests to increase a limit will involve a cooling-off period before taking effect, allowing for reflection and preventing impulsive decisions.

If you feel you need a short break from gambling, LibraBet offers time-out and cool-off options. These features allow you to temporarily restrict access to your account for a defined period without needing to self-exclude entirely.

• Short Time-Outs: You can choose to take a break for a shorter duration, such as 24 hours, 48 hours, or 7 days. During this period, you will not be able to log in or place any bets.
• Cool-Off Periods: For slightly longer breaks, you can opt for a cool-off period of 1 month, 3 months, or 6 months. Similar to time-outs, your account will be inaccessible for the chosen duration.

During a time-out or cool-off period, you will not receive any promotional material from LibraBet. Once the chosen period expires, your account will automatically be reactivated, and you will regain full access. This provides a structured way to step back and reassess your gambling habits.

For individuals who feel their gambling has become a significant problem and wish to stop for a more extended period, LibraBet offers a self-exclusion program. Self-exclusion is a formal process that prevents you from accessing your account and participating in any gambling activities on our platform.

You can choose to self-exclude for periods of 6 months, 1 year, 3 years, or 5 years, or permanently. Once a self-exclusion request is confirmed, your account will be immediately closed, and you will be unable to log in or make any deposits. We will also take reasonable steps to prevent you from opening new accounts with LibraBet during the self-exclusion period.

During self-exclusion, all promotional communications from LibraBet will cease. Reinstatement of an account after self-exclusion is not automatic and requires a formal request from the player once the exclusion period has ended. This process typically involves a further cooling-off period to ensure the decision to return is well-considered. We encourage you to consider self-excluding from other gambling operators as well, if applicable.

LibraBet is strictly committed to preventing underage gambling. It is illegal for anyone under the age of 18 to open an account and gamble with us. We employ robust age verification procedures to ensure that only individuals of legal gambling age can access our services.

• During the registration process, all players are required to confirm they are over 18 years old.
• We conduct electronic verification checks using reputable third-party services to confirm age and identity.
• In cases where age cannot be definitively verified, accounts will be suspended, and funds withheld until satisfactory proof of age is provided.

We urge parents and guardians to take responsibility for preventing minors from accessing gambling websites. This includes using parental control software, keeping login details confidential, and monitoring internet usage. If you suspect a minor has accessed our platform, please contact our support team immediately.

To help you keep track of your playing time and maintain awareness of your gambling activity, LibraBet offers reality checks and session reminders. These features are designed to prompt you at regular intervals during your gaming session.

A reality check is a pop-up notification that appears on your screen at pre-defined intervals (e.g., every 30 minutes, 60 minutes, or 120 minutes). This notification will inform you of the amount of time you have been playing, your net winnings or losses during that session, and offer you the option to continue playing or log out. This brief interruption provides an opportunity to reflect on your activity and make an informed decision about whether to continue.

You can set your preferred reality check frequency through your account settings. Our aim is to provide transparent information that supports responsible decision-making while you enjoy our games.

If you are concerned about your gambling habits, taking a self-assessment can be a valuable first step in understanding your relationship with gambling. This assessment is designed to help you reflect on your behaviour and identify potential areas of concern. Please consider the following questions honestly:

• Do you spend more money on gambling than you can afford?
• Do you spend more time gambling than you intended?
• Do you feel guilty or anxious about your gambling?
• Have you tried to cut down or stop gambling without success?
• Has gambling caused problems in your relationships, work, or finances?
• Do you gamble to escape from problems or feelings of boredom or loneliness?
• Do you lie to hide the extent of your gambling?
• Have you borrowed money or sold possessions to gamble?
• Do you chase losses, trying to win back money you have lost?
• Do you neglect other activities or responsibilities because of gambling?

If you answered "yes" to several of these questions, it may indicate that your gambling is becoming problematic. We encourage you to reach out for support and consider utilising the responsible gambling tools available at LibraBet, such as setting limits or self-exclusion. Your well-being is important to us.

If gambling stops being fun, free and confidential help is available. These organisations are independent of this site and of any operator:

International support (any country)

• Gambling Therapy (free global online support in 30+ languages)
• GamCare, National Gambling Helpline · Helpline: 0808 8020 133
• Gamblers Anonymous (international 12-step fellowship, find local meetings)